24 hours phone call to fixed!
We would like to thank you for your fantastic response to our recent problem. We were due to go on a short break in our motorhome when the air conditioning fan failed. We spoke to the local Fiat dealer who identified the problem, which was covered by warranty, over the telephone but they were unwilling to offer any assistance to correct it prior to our departure.
I telephoned All Trans Autos and spoke to Richard to see if they could do anything for us on Tuesday 16th August at 16.00 and was told to bring the motorhome in at 0800 Wednesday morning for them to look at. I received a telephone call at 16.00 that day to tell me the job had been done and I could pick the motorhome up. 24 hours from phone call to fixed, could be a record!
We can now go on holiday with a fully functional motorhome thanks to your efforts.
We would like to praise you for the fantastic service and great customer care shown to us and would and will recommend All Trans Auto’s to anybody that appreciates efficient friendly service from a company that cares.
Richard and Monica Marriage.
Went the extra mile
Just had my vehicle sorted.
Have used garage for commercial vehicle repairs in the past thought I would try my own vehicle which was having fuel injection problems.
The engineers were excellent and didn't just replace a troublesome injection but went the extra mile and swopped injectors which solved the problem,saving me in excess of £350.
I would recommend the garage to anyone and will be using them again.